VISULOX 4 Documentation

Troubleshooting: LDAPS

If LDAPS is not working, the log file should be checked:

Protocol error: Error reading SEQUENCE response for handle <sockt> : partial

If this entry is shown in the log, the ldap.secure.delay time is set to a value, which is too fast..


To solve this, the delay time can be set to a higher value, with the following command:

visulox config edit -name ldap.secure.delay=<time>

Where <time> is the delay between each request in milliseconds.


If the check command throws the following error:

error: certificate verify failed

The CA file of the issuing authority should be added with -cafile or the parameter -secure should be changed from "verify" to "true".