VISULOX 4 Documentation

rrdtool error in logfile / graphical usage not displayed in VISULOX Cockpit (known issue)

If the runtime data for the graphical usage display was created on another OS / machine, the graphical usage is not displayed in the VISULOX Cockpit and the following error is shown in the log file:

Tcl
2014-08-08 15:45:12.355:vMPOL6U3DEVEL:error:[16911]:stats:RRD::add:  
err=<ERROR: This RRD was created on another architecture> 
opt=<-code 1 -level 0 
-errorstack {INNER invokeExpanded CALL {RRD::add 1407505512:0:0:0}}
-errorcode {CHILDSTATUS 18252 1} 
-errorinfo {ERROR: This RRD was created on another architecture

 while executing

 "exec $rrdtool update $rra {*}$datapoints"} -errorline 9>


One possible explanation: the RRD file was created on a 32bits machine, and vMPOL6U3DEVEL is a 64bits machine.


To solve this, the runtime data for rrdtool must be deleted:

rm -rf /opt/visulox/data/usage/