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Example: Policy based recording

General

Policy based recording is the recommended way to use the VISULOX recording feature. Role based recording is possible with a variety of filters.

Prerequisites

For this example setup two users have to be registered in VISULOX PORTAL with the following settings:

User
Role
eMail
SMS
Application
Other
MasterSupervisor<supervisor>@company.com-VISULOX Cockpit-
MillerUser<user>@company.com-VLX Jump Shell-

Supervisor Master enables and configures policy based recording.

User Miller logs into VISULOX PORTAL and starts the recorded application.

Enable role / policy based recording in the Cockpit

  1. Supervisor Master creates a new Application Policy in "VLX Cockpit":

    A unique name for the policy must be entered: "POL-APP".

    To use the Application Policy "Enabled" has to be selected.

    A comment for the policy can be entered as well.



  2. Setting the filter:

    Only the "VLX Jump Shell" application from user "Miller" will be recorded in this example.

    It is also possible to set a filter for the Remote IP address or the Access point (not used in this example).



  3. Enable recording:

    "Recording" must be selected and a Welcome message can be entered. The session lifetime is set to 3 days in this example.

    The script can be used to send a notification to the supervisor (not used in this example).



  4. User Miller starts the "VLX Jump Shell" application from his Workspace

    Once the application is started the "Recording by Policy" box is displayed, locking the application.
    Miller can enter an annotation and must confirm the "Recording by Policy" box to work with the application.

    If Miller rejects, the application will be closed.

Policy based recording check list with additional tests

FeatureExpected behaviourComment
Policy mode: disabled
  • Application Policy has no effect, the next Policy, that matches will be used

Filter settings
  • User/group mask: all registered users are recorded
  • Application mask: all registered applications will be recorded
  • Remote IP mask: all users connecting from the registered IP are recorded
  • Access point mask: all users connecting over the registered access point are recoded

Recording on/off
  • Rec on: Recording enabled
  • Rec off: Recording disabled

Session lieftime
  • Session lifetime information in days. Then the session information will be deleted.

Notification
Dual Control
Keyboard recording
Expect scripts
  • Recording with vlxWindows.exp and vlxUnix.exp (VISULOX based), recorder should start immediately
  • Recording with windows.exp and unix.exp (Lazy registrated), recorder needs up to 15 sec to start

Configured recording
  • Recording starts and the recorder box is displayed on the screen of the user
  • Recorder annotation can be entered
  • Screen is locked until "confirm" button is pressed
  • With "Reject", the session will be closed

Events
  • All actions during recording are displayed in the Cockpit.

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